We offer gambling as optional entertainment for adults aged 18 or over. Money needed for food, housing, bills or other commitments should remain outside gambling spending. A possible win is uncertain, and another deposit cannot guarantee recovery of a loss. Stop and seek help when playing begins to affect your finances or wellbeing.
Funding Limits and Time Awareness
Our deposit limits let you restrict how much you pay into the account. Session reminders help draw attention to the time spent playing. Decide what you can afford without borrowing, and treat a reminder as an opportunity to stop rather than a reason to extend play. Our team can help with questions about these account tools.
Cooling-Off and Exclusion Choices
Cooling-off provides a break from gambling, while self-exclusion is available when you need to stop account access. Consider the restriction that fits your circumstances, particularly if a spending boundary has become difficult to maintain. You do not need to finish wagering or pursue a tournament reward before prioritising a break.
Promotional funds do not remove financial risk. Cashback returns part of net losses; a deposit match still carries conditions. Neither should persuade you to continue when gambling feels difficult to control. Speak openly with someone you trust if you are concealing spending, neglecting commitments or repeatedly chasing losses.
Help Resources Beyond Your Account
GamCare provides the National Gambling Helpline on 0808 8020 133. GambleAware is another independent help resource, and Gamban provides blocking resources. Gordon Moody and Gamblers Anonymous are further names to consider when seeking independent assistance.
Our support deals with questions about your account controls. Independent help lets you discuss the effect gambling is having beyond a particular payment or promotion. Reach out when you are concerned, even if you have not decided which restriction you need. Your wellbeing takes priority over any potential reward.